AtHoc Situation Response

End-to-end Event Management

Plan for, manage and remediate incidents that can impact your organization by defining an incident plan in advance, and using it during an event for a fast response.
Plan

Plan

Prepare for incidents that can impact your organization by defining a step-by-step incident plan, assigning stakeholders, and sending the plan through a review cycle​. Once the plan is approved, stakeholders can review it to familiarize themselves prior to an incident. As the plan changes, stakeholders are kept updated in real time.
Respond

Respond

Respond to incidents by executing an instance of a previously created plan or by starting from scratch​. Real-life incidents don’t always follow a playbook, so you can make live adjustments to your plan as needed. When the incident is over, you can get an accurate timeline of what occurred by reviewing the activity log and reports, to facilitate post-incident reviews.
Collaborate

Collaborate

Collaborate in real-time via the web or AtHoc mobile app to keep everyone informed during an event. The chat-based collaboration sessions can be associated with a plan or instance of a plan, pulling in the necessary stakeholders, to enable collaboration within and between organizations.

Contact us to request a demo of BlackBerry AtHoc and learn how it could help your organization to unify mass notifications.