Critical Event Management with BlackBerry AtHoc

BlackBerry® AtHoc® helps government agencies prepare for, respond to and recover from critical events and emergencies. In a crisis, BlackBerry AtHoc gets clear and timely information to your team and the public at large—so you can keep everyone safe.  

Critical Event Management For Government

  • Real-time Visibility
  • Mass Notification
  • Your Crisis Network
  • Situational Awareness
  • Enterprise & IT Collaboration
  • End-to-End Management

Get Real-Time Visibility into Your Personnel’s Safety

AtHoc® Account security automates confirming the safety of your entire institution or organization, removing ambiguity during moments of crisis. Pre-set safety protocols and automated updates from your personnel’s devices gets you crucial real-time information—so you can respond quickly.
Get Real-Time Visibility into Your Personnel’s Safety

Send Secure Mass Notifications

AtHoc® Alert lets you quickly and securely notify personnel, partner organizations, and the general public of a critical event via multiple channels. Track responses in real-time to ensure your message is getting through.
Send Secure Mass Notifications

Your Crisis Communication Network

With AtHoc® Connect, you can securely coordinate your emergency response with multiple public and private organizations while overseeing who’s receiving your alerts.
Your Crisis Communication Network

Access Incident Data Direct from the Field

AtHoc® Collect enables your team members to securely send geo-tagged media from their devices so you can gather, manage and direct incident data—and respond intelligently.
Access Incident Data Direct from the Field

Collaborate Within Existing Workflows

BlackBerry AtHoc integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday®, and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increasing message-read rates.
Collaborate Within Existing Workflows

Prepare, Manage and Remediate Incidents

AtHoc® Situation Response helps you prepare for impactful events by defining step-by-step incident plans with assignees and review cycle​s. When an incident occurs, you can execute an existing plan or create a new one​, collaborating in real-time via the web or BlackBerry AtHoc app.
Prepare, Manage and Remediate Incidents

Critical Event Management For Government

  • Real-time Visibility

    Get Real-Time Visibility into Your Personnel’s Safety

    AtHoc® Account security automates confirming the safety of your entire institution or organization, removing ambiguity during moments of crisis. Pre-set safety protocols and automated updates from your personnel’s devices gets you crucial real-time information—so you can respond quickly.
    Get Real-Time Visibility into Your Personnel’s Safety
  • Mass Notification

    Send Secure Mass Notifications

    AtHoc® Alert lets you quickly and securely notify personnel, partner organizations, and the general public of a critical event via multiple channels. Track responses in real-time to ensure your message is getting through.
    Send Secure Mass Notifications
  • Your Crisis Network

    Your Crisis Communication Network

    With AtHoc® Connect, you can securely coordinate your emergency response with multiple public and private organizations while overseeing who’s receiving your alerts.
    Your Crisis Communication Network
  • Situational Awareness

    Access Incident Data Direct from the Field

    AtHoc® Collect enables your team members to securely send geo-tagged media from their devices so you can gather, manage and direct incident data—and respond intelligently.
    Access Incident Data Direct from the Field
  • Enterprise & IT Collaboration

    Collaborate Within Existing Workflows

    BlackBerry AtHoc integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday®, and ServiceNow®—so you can communicate and collaborate within existing workflows, reducing response times and increasing message-read rates.
    Collaborate Within Existing Workflows
  • End-to-End Management

    Prepare, Manage and Remediate Incidents

    AtHoc® Situation Response helps you prepare for impactful events by defining step-by-step incident plans with assignees and review cycle​s. When an incident occurs, you can execute an existing plan or create a new one​, collaborating in real-time via the web or BlackBerry AtHoc app.
    Prepare, Manage and Remediate Incidents
We Are Leaders in Public Safety Innovation

We Are Leaders in Public Safety Innovation

Frost & Sullivan Awarded BlackBerry the 2021 Technology Innovation Leadership Award for Safe Cities

We are proud to be recognized by research firm Frost & Sullivan for our best-in-class critical event management solution. BlackBerry AtHoc was recognized as the most secure critical event management solution on the market, and for its superior communication and collaboration capabilities, ability to integrate with any endpoint and excellence in providing situational awareness and actionable intelligence.

“BlackBerry equips its solutions with advanced security and communications capabilities to enhance its technology’s ability to detect anomalies and alert operators, enabling them to prevent or remediate incidents quickly." 

Tara Semon, Best Practices Research Team Leader 

Stay Synced with Public Safety

BlackBerry AtHoc connects employees, the public and essential services so you can deliver critical information quickly and reliably. Send official notifications from your connected device or system to reach everyone within a specified area. Members of the community can also sign up for enhanced notifications about potential events that may impact them.

BlackBerry AtHoc is integrated with FEMA’s IPAWS (Integrated Public Alert & Warning System) and meets the European Union Electronic Communications Code (EECC) new directive, making it easier for authorized public safety officials to target and launch alerts.

BlackBerry Is a Trusted Critical Event Management Partner

Federal Government
BlackBerry AtHoc critical event management software protects 70% of US Federal Government employees, allowing a majority of U.S. agencies to meet requirements and communicate with each other and commercial entities.
State and Local Government
BlackBerry AtHoc connects state and local agencies with the communities they serve, facilitating urgent operational communications when it’s most needed. 
Public Safety and Law Enforcement
BlackBerry AtHoc coordinates responses among emergency service groups, providing situational awareness from crisis scenes, recalling staff based on skills and availability and ensuring everyone on- and off-duty receives critical bulletins.
Education
BlackBerry AtHoc helps universities and colleges protect property and people, including local community members, staff and students who are on campus, off campus and even travelling abroad.
BlackBerry Professional Services

BlackBerry Professional Services

Whether your plan for critical event management and crisis communication is in development or already in place, our experts can help you define and refine it. Make the most of your operational capabilities with BlackBerry response experts working alongside your team.

Resources

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The latest news about BlackBerry AtHoc.
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Help with customer login, resources and requests.
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Structural Dependency
What to Look for When Selecting an EMNS Solution.
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