Critical Event Management with BlackBerry AtHoc

BlackBerry® AtHoc® helps government agencies prepare for, respond to and recover from critical events and emergencies. In a crisis, BlackBerry AtHoc gets clear and timely information to your team and the public at large—so you can keep everyone safe.
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Critical Event Management For Government

  • Real-time Visibility
  • Mass Notification
  • Your Crisis Network
  • Situational Awareness
  • Enterprise & IT Collaboration
  • End to End Event Management

Get Real-Time Visibility into Your Personnel’s Safety

AtHoc® Account streamlines the process of confirming the safety of everyone in your institution or organization, removing ambiguity during moments of crisis. Pre-set safety protocols and automated updates from your personnel’s devices gets you crucial real-time information—so you can respond quickly.
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Get Real-Time Visibility into Your Personnel’s Safety

Send Secure Mass Notifications

AtHoc® Alert lets you quickly and securely notify personnel, partner organizations and the public of a critical event via multiple channels. Track responses in real time to ensure your message is getting through.
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Send Secure Mass Notifications

Your Crisis Communication Network

Securely coordinate your emergency response with multiple public and private organizations while overseeing who’s receiving your alerts with AtHoc® Connect.
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Your Crisis Communication Network

Access Incident Data Direct from the Field

AtHoc® Collect enables your team members to securely send geo-tagged media from their devices so you can gather, manage and direct incident data—and respond intelligently.
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Access Incident Data Direct from the Field

Leverage Your Existing Systems and Workflows

BlackBerry AtHoc integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can communicate and collaborate within existing workflows to reduce response times and increase message-read rates.
Leverage Your Existing Systems and Workflows

Prepare, Manage, and Remediate Incidents

AtHoc® Situation Response helps you prepare for impactful events by defining step-by-step incident plans with assignees and review cycles. When an incident occurs, you can execute an existing plan or create a new one, collaborating in real time via the Web or BlackBerry AtHoc app.
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Prepare, Manage, and Remediate Incidents

Critical Event Management For Government

  • Real-time Visibility

    Get Real-Time Visibility into Your Personnel’s Safety

    AtHoc® Account streamlines the process of confirming the safety of everyone in your institution or organization, removing ambiguity during moments of crisis. Pre-set safety protocols and automated updates from your personnel’s devices gets you crucial real-time information—so you can respond quickly.
    Learn More
    Get Real-Time Visibility into Your Personnel’s Safety
  • Mass Notification

    Send Secure Mass Notifications

    AtHoc® Alert lets you quickly and securely notify personnel, partner organizations and the public of a critical event via multiple channels. Track responses in real time to ensure your message is getting through.
    Learn More
    Send Secure Mass Notifications
  • Your Crisis Network

    Your Crisis Communication Network

    Securely coordinate your emergency response with multiple public and private organizations while overseeing who’s receiving your alerts with AtHoc® Connect.
    Learn More
    Your Crisis Communication Network
  • Situational Awareness

    Access Incident Data Direct from the Field

    AtHoc® Collect enables your team members to securely send geo-tagged media from their devices so you can gather, manage and direct incident data—and respond intelligently.
    Learn More
    Access Incident Data Direct from the Field
  • Enterprise & IT Collaboration

    Leverage Your Existing Systems and Workflows

    BlackBerry AtHoc integrates seamlessly and securely with your existing systems—including Microsoft Teams®, Workday® and ServiceNow®—so you can communicate and collaborate within existing workflows to reduce response times and increase message-read rates.
    Leverage Your Existing Systems and Workflows
  • End to End Event Management

    Prepare, Manage, and Remediate Incidents

    AtHoc® Situation Response helps you prepare for impactful events by defining step-by-step incident plans with assignees and review cycles. When an incident occurs, you can execute an existing plan or create a new one, collaborating in real time via the Web or BlackBerry AtHoc app.
    Learn More
    Prepare, Manage, and Remediate Incidents
We Are Leaders in Public Safety Innovation

We Are Leaders in Public Safety Innovation

Frost & Sullivan Awards BlackBerry the 2021 Technology Innovation Leadership Award for Safe Cities

We are proud to be recognized by research firm Frost & Sullivan for our best-in-class critical event management solution. BlackBerry AtHoc is recognized as the most secure critical event management solution on the market, and for its superior communication and collaboration capabilities, ability to integrate with any endpoint and excellence in providing situational awareness and actionable intelligence.

“BlackBerry equips its solutions with advanced security and communications capabilities to enhance its technology’s ability to detect anomalies and alert operators, enabling them to prevent or remediate incidents quickly."

Tara Semon, Best Practices Research Team Leader

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Every Second Counts. Stay Synced with Public Safety

The BlackBerry AtHoc platform connects employees, the public and essential services—so you can deliver critical information quickly and reliably. Send official notifications from wherever you are to reach everyone within a specified area. Members of the community can also sign up for enhanced notifications about potential events that may impact them.

BlackBerry AtHoc is integrated with FEMA’s Integrated Public Alert & Warning System (IPAWS) and Canada’s National Public Alerting System (NAAD).

A long-trusted, secure vendor to local, state and national governments worldwide, BlackBerry AtHoc is a FedRAMP-authorized vendor and the first mass notification and public safety communication solution on the StateRAMP-Authorized Products list.

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BlackBerry Is a Trusted Critical Event Management Partner

Federal Government

BlackBerry AtHoc critical event management software protects 75% of U.S. federal government employees, allowing a majority of U.S. agencies to meet requirements and communicate with each other and commercial entities.

State and Local Government

BlackBerry AtHoc connects state and local agencies with the communities they serve, facilitating urgent operational communications when they’re needed most.

Public Safety and Law Enforcement

BlackBerry AtHoc coordinates responses among emergency service groups, providing situational awareness from crisis scenes and recalling staff based on skills and availability.

Educational Institutions

BlackBerry AtHoc helps universities and colleges protect people and property, including local community members, staff and students who are on campus, off campus and traveling abroad.

Twenty years ago, our emergency response process involved calling people on their landlines and sounding sirens. Since then, a great deal has changed, and we’ve been able to change with it. Through BlackBerry AtHoc, we’re able to leverage many different communication channels–social media, mobile devices, federal alerting systems and more.

Heather Tiernan, Community Warning System Manager, Contra Costa County

Read the Case Study
BlackBerry Professional Services

BlackBerry Professional Services

Whether your plan for critical event management and crisis communication is in development or already in place, our experts can help you define and refine it. Work alongside BlackBerry response experts to make the most of your operational capabilities.
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Resources & Support

Structural Dependency
Brochure
The BlackBerry AtHoc Suite Making The World Safer in a Complex Operating Environment
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Structural Dependency
Product Documentation
User guides, release notes and more.
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Structural Dependency
Support
Help with customer login, resources and requests.
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Structural Dependency
White Paper
What to Look for When Selecting an EMNS Solution
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