Cylance Endpoint Security (CES) Implementation by ThreatZERO

Prevention Made Simple with Solution Implementation and Tuning Services

BlackBerry has leveraged artificial intelligence, machine learning and automation to empower our customers to resolve challenges encountered from disparate endpoint technologies. Our Cylance Endpoint Security (CES) platform allows for a true unified approach to protecting every endpoint. Our CES ThreatZERO® experts blend technological expertise and personalized white glove service to optimize and implement BlackBerry® security solutions, so that you can get the most out of our products.

Service Options to Meet Your Needs

CES ThreatZERO (Foundational) CES ThreatZERO (Foundational) CES ThreatZERO (Foundational)

CES ThreatZERO (Foundational)

BlackBerry experts get you started with complete implementation and operationalization of the BlackBerry CES suite.
CES ThreatZERO Assurance (HealthCheck) CES ThreatZERO Assurance (HealthCheck) CES ThreatZERO Assurance (HealthCheck)

CES ThreatZERO Assurance (HealthCheck)

The BlackBerry CES ThreatZERO Assurance is designed report, assess, and review the existing configuration and status the various components of the BlackBerry CES solution(s) to ensure optimal configuration and maximum-security benefit.
CES ThreatZERO Resident Expert CES ThreatZERO Resident Expert CES ThreatZERO Resident Expert

CES ThreatZERO Resident Expert

Dedicated, on-site staff augmentation resources help deploy, manage, and operationalize BlackBerry® CES products.
Custom Implementation Services Custom Implementation Services Custom Implementation Services

Custom Implementation Services

Custom tailored hourly implementation services designed to meet your unique needs.  For customer environments that are non-standard or have specialized requirements.

Maintain a State of Prevention

CES Maintenance Plans

Our Maintenance Plans service combines CES Implementation with subscription-based monthly or quarterly maintenance to keep your environment operating in a state of finely tuned continuous prevention. 

CES ThreatZERO Resident Expert

A full time BlackBerry staff augmentation expert works at your facility along with your staff to facilitate the ongoing success of the solution. Ideal for large, complex, or diverse environments where endpoint security resources and staff are limited. 

Map Service Benefits to Your Requirements

 

Service Components CES TZ Assurance CES TZ Foundational CES TZ Custom CES TZ Expert
Legacy AV Replacement
  yes
yes
yes
Full Threat Tuning and Blocking
  yes
yes
yes
Expert Handing of Threat Detections
  yes
yes
yes
Memory Protection Configuration
  yes
yes
yes
Script Control / Macro Protection Handling
  yes
yes
yes
Best Practices Training
  yes
yes
yes
Remediation Based on Health Check Results
yes
yes
yes
yes
CylanceOPTICS® Implementation & CES TZ Best Practices tuning
  yes
yes
yes
Ongoing Care and Remediation of Issues
yes
  yes
yes
Dedicated, On-site Engineer
      yes
CylancePERSONA™ Implementation and tuning
  yes yes yes

Resources

Structural Dependency
CES ThreatZERO Solution brief
Download
Structural Dependency
Forrester Consulting: The Total Economic Impact of Cylance
Download