BlackBerry Support

Support Resources

BlackBerry Online Account Support
Search the knowledge base, check the status of support cases, download software and manage licenses.
BlackBerry QNX Support
Get help with BlackBerry QNX via an informational hub, dedicated help lines, a community portal and more.
BlackBerry Certicom Support
Contact us for standard toolkit and appliance support or choose a support plan for enhanced assistance. 
BlackBerry Radar Support
Access product documentation, contact us and learn about recyling and disposal options. 
CylancePROTECT and CylanceOPTICS Support
Find product documentation, updates and alerts, contact information and more.
BlackBerry Spark App Support
Access documentation, our community support portal and downloads.
BlackBerry Smartphone App Support
Access documentation, downloads and more for Android, iOS and BlackBerry 10 apps.
BlackBerry Smartphone Support
Find help, how-to articles and troubleshooting for your Blackberry device.

Enterprise Software Documentation and Training

BlackBerry Workspaces
Product troubleshooting and support as well as user guides and training materials.
BlackBerry 2FA
Product troubleshooting, support, user guides and training materials.
BlackBerry Enterprise Identity
Product support, user guides and training materials.
BBM Enterprise
Installation instructions, administrator guides, help documentation, support and troubleshooting. 
BlackBerry AtHoc
Support case management, online training, operator checklists, best practices resources and more.

BlackBerry 10 and BlackBerry OS Infrastructure End of Life

BlackBerry will be taking steps to decommission the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions, with an end of life or termination date of January 4, 2022.

Related Resources

Structural Dependency
View All Security Bulletins
View Bulletins
Structural Dependency
View All Security Notices
View Notices